PASSIVE DESIGN STRATEGIES IN MITIGATING HOSPITALITY EMPLOYEES WORK-ENVIRONMENT STRESS IN NORTH CENTRAL NIGERIA

Abstract

The hospitality industry is known for its high-stress environment, which can lead to decreased productivity, poor job satisfaction, and employee burnout. Passive design strategies have emerged as a promising approach to reducing occupational stress levels in the workplace. This study provides valuable insights into the potential of passive design strategies in reducing occupational stress levels in the hospitality industry. The paper focuses in north central Nigeria especially the capital territory, Abuja being the study area of the  research. The study adopts a simple approach of assessing data, which includes a survey of employees' perceived stress levels, observations of the physical environment, and interviews with key stakeholders. The findings indicate that passive design strategies, such as natural lighting, greenery, and ventilation, have a significant impact on employees' perceived stress levels hence productivity level. Thus, conclusions, recommendations, and suggested solutions in alleviating occupational stress level in the hospitality industry through passive design strategies which can improve job satisfaction and employee well-being, even as the industry is a key factor in the overall growth of the country for its contribution to GDP growth annually, while reducing turnover rates and associated costs.