COMMUNICATION CHANNELS EMPLOYED BY CONSTRUCTION INDUSTRY PROFESSIONALS IN GOMBE METROPOLIS NIGERIA

Abstract

The research focused on the evaluation of communication channels employed by construction industry professionals in Gombe metropolis Nigeria. The following question was articulated for this paper: What are the various communication channels employed by construction industry professionals and several literatures were reviewed to arrive at the identified communication channels designed for data collection. The study used an accessible population of ten construction firms, sample frame and size of 100 and 80 respectively. A total of 80 questionnaires were distributed and 71 were retrieved. Convenience sampling method was used and data collected were presented in tables and were analyzed using the Statistical Package for the Social Sciences (SPSS) 23 version. The study found that a site review meetings is the most important channel of communication through which information can be passed across to professionals and inexperience in interpreting drawings and other technical aspects of construction work. The study recommends that site review meetings, general meetings and formal communication be employed as channels of communication when carrying out construction work. The study recommends that experienced professionals should always take the responsibility of interpreting drawings and the execution of other technical aspect of the construction work for the realization and delivery of quality projects.